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Please follow these instructions for returns:

1. To start a return, print and fill out the Return Request Form [Download Here]. If you do not have access to a printer, answer the fields required on the Return Form provided by us (please answer it completely) on a blank sheet of paper.
2. Package the item(s) in its original packaging along with the Return Request Form, affix the shipping label (if applicable), and drop the package off at your local post office. Please ship the package to the following address:

PowerPeak

1880 Sterling Pl,
Brooklyn NY 11233

Attn: Returns Department

Then,

Start A Return Here

1. Either input your order number and the email address linked to the order after clicking "Start a Return," or log into your account and select the "Request a return" button next to the relevant order. Click here to log in or create an account.
2. Select the product(s) you want to return and provide a reason for returning each individual item. Insert the parcel tracking number.
3. You should receive an email notification of the refund once we have received and processed the returned package.

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