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Please follow the steps on the illustrated guide to return your item and file a warranty claim.
We do require that the defective item be returned to us before we can issue a replacement.
Please be as specific as you can when describing the issue you are experiencing with your item, as this will allow us to process your claim efficiently and will help avoid delays.
Once we have received the defective item and verified the problem - we will issue a replacement item at no cost to you.