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Frequently 
asked 
question

Order & Billing
See all FAQs
Why am I experiencing an error while trying to place my order or complete the transaction?

There are a few reasons you may receive an error when trying to place an order. If you have any information missing such as PO Box or street address you’ll get an error message. In addition, if you’ve entered the incorrect payment information you’ll also receive an error message.

How can I cancel my order?

Contact us by emailing service@powerpeak.com

Can I modify my order once it has been placed?

We usually process the orders as soon as we receive them. However, you can email us and we will try our best to modify it.

What payment methods do you accept?

We accept all major Credit cards, PayPal, and Klarna

How do I know if my order was placed successfully?

Upon receiving your order we will send you an email confirmation and then when your order is shipped you’ll receive another email with the tracking number provided.

How do I know if my order was placed successfully?

Upon receiving your order we will send you an email confirmation and then when your order is shipped you’ll receive another email with the tracking number provided.

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