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We will contact you within 2-5 Business days to update you on your warranty claim.
No, the Base warranty does not covers any damage to the device as a result of the use of any Base product. While our products are designed and tested to provide maximum protection, there are many factors to consider when a device is damaged, most of which are out of our control.
You must create an account and register your product before applying for warranty. You will be responsible for paying for return shipping. Click Here to create an account.
To register your products you must create an account and select "Product Register" on the left side of the customer dashboard.
Please follow these instructions for returns:
1880 Sterling Pl,
Brooklyn NY 11233
Attn: Returns Department
Start A Return Here